When can I book?

• You can book 12 months in advance

• Get early access for future sales and events by joining our email list (we promise we wont spam you!)
  

What days can I check in/out?

• You can check in/out any day of the week

• Holidays and special event dates will require a min 2 night stay

What time is check-in/check-out?

Booking direct on our website gets you early and late access!!

• Check- in is 3pm

• Check- out is 11am

• We are located in Eastern time zone

How many people can we bring?

• 16 is our max for a comfortable stay
  

Are pets allowed?

• Yes…we love to have you bring your furry buddies! Our limit is 2 per stay.

• We have a few restrictions, please read our rental agreement for more info

• There is a $250 non-refundable fee for pets

Are kids welcome?

• Yes!! We are a family of 5 with 3 little girls so we love having kids on the property!

• We have toys, games, outside activities and the area is stacked with fun things for the entire family!

Are events allowed?

• Yes, Micro events are permitted on the property and we have some perks we can offer to help make your event a comfortable success!

• 20 people Max, with a $250 non-refundable fee applies

• Prior approval is needed before booking…email us at stay@fernmountainliving.com or Call us 312.339.1140

Do you have Wifi?

• Yes! We have 500mbps so working remote is a breeze (although you may want to tell your boss the opposite!! )

What is your cancellation policy?

50% of paid prepayments refundable when canceled 14 day(s) before arrival or earlier. 0% refundable if canceled after.

50% due at time of booking. Remaining balance due 30 day(s) before arrival.